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Hotels offer online checkin.

Publication: Business Travel News
Publication Date: 20-SEP-04 		Format: Online - approximately 909 words
Delivery: Immediate Online Access

Article Excerpt
Hilton Hotels Corp. and Carlson Hotels Worldwide this month became the first major hotel companies to announce online checkin, allowing travelers to register electronically for their rooms in advance of arrival. The moves are the latest steps industry players have taken to expedite arrival and eliminate long lines at checkin.

Hyatt Hotels Corp., Starwood Hotels & Resorts Worldwide and Marriott International this year joined Hilton in implementing or at least testing another approach to the checkin line bottleneck: electronic kiosks in hotel lobbies (BTN, July 19).

While lobby kiosks allow guests to bypass the front desk entirely, online checkin still requires travelers to stop at the front desk, verify their identity and obtain a room key. Travelers, working from their home or office computers, can select rooms with features that best meet their needs and...

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