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It's Never a One-Size-Fits-All Approach.

Publication: Business Travel News
Publication Date: 22-OCT-07
Format: Online
Delivery: Immediate Online Access

Article Excerpt
Travel management companies walk a fine line between fulfilling expectations of clients and satisfying suppliers.The success of a travel agency is closely tied to how well it performs this balancing act.Managing each side of the relationship is essential while trying to deliver both a consistent experience for your client as well as direct business for a supplier.

Market factors certainly dictate supplier choices. In recent months in New York City, a number of important hotels have been converted to condos, resulting in diminished availability and increased costs.At times...

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