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7-step visionary: VP and CIO Jim Phillips, has a clear strategy for guiding Arizona Federal Credit Union's IT toward meeting consumers' evolving needs.

Publication: Bank Systems & Technology
Publication Date: 01-SEP-07 		Format: Online
Delivery: Immediate Online Access

Article Excerpt
IN FINANCIAL SERVICES IT, sometimes knowing where you want to go is half the battle. "Technology is changing today and is changing at a rapid pace," says Jim Phillips, vice president and chief information officer at Arizona Federal Credit Union (AZFCU). "CIOs today need to be as much strategic planners and visionary thinkers as they are technologists."

And Phillips doesn't just talk the talk, he walks the walk. Since he arrived at AZFCU (Phoenix; $1.77 billion in assets) in late 2005, his vision has guided a powerful transition in the organization's IT strategy. "We've grown at a very rapid pace over the last five years, and putting in place scalable tools and technologies and looking at some out-of-the-box approaches was important for us to grow and keep up with the growth we had been experiencing," Phillips relates.

In 2006, Phillips set in motion his "7x7" approach--seven goals he wanted to achieve by 2007. Phillips says he wanted to focus...

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