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The fast-moving e-mail management market.

Publication: KMWorld
Publication Date: 01-MAY-07
Format: Online
Delivery: Immediate Online Access

Article Excerpt
Various studies show that up to three-quarters of corporate intellectual property resides within e-mail and messaging systems. E-mail management (EMM)--the monitoring, filtering, storage and management of corporate e-mail and IMs--is a fast-moving, rapidly developing market segment. For about a...

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...$40 to $80 per desktop, organizations are supporting their compliance and governance efforts while proactively preparing for the discovery process in any potential litigation.

New EMM entrants, acquisitions and product innovations have flooded the market the past year. Driving the growth of this market are the huge increase in e-mail volumes, their importance in regulatory compliance, corporate governance and litigation, and the new Federal Rules of Civil Procedure (FRCP) governing the legal discovery process and use of electronic information.

An overview of some of the leading and notable EMM software offerings follows.

AXS-One (axsone.com) has been very active in the compliance support marketplace. Its e-mail/IM archiving solution is policy-driven and provides single interface to disparate corporate content systems. It also presents all information in context, simplifying the needs of companies subject to compliance and oversight regulations. The solution includes integrated functionality for secure, scalable email (and IM) management, including capture and extraction, storage, supervision, filtering and blocking, access, search and retrieval.

AXS-One delivers e-mail message archiving for several e-mail systems including Microsoft Exchange, Lotus Notes/Domino, Bloomberg Mail and SunOne Messaging. Using configurable options, schedule-based extraction from mail servers is based on time periods to capture messages, minimizing the need for additional support and network infrastructure, and minimizing impact on mail servers. The extraction of e-mail header information (To, From, Cc:, Bcc:, Time and Date, and Subject) is used for basic indexing and is also completed at that stage.

The company reports more than 130 customer installations, ranging in size from almost 1,000 to 100,000 users. Its customers include: New York Life, Deutsche Bank, Countrywide Financial and...

NOTE: All illustrations and photos have been removed from this article.



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