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Business travel technology really does matter.

Publication: Business Travel News
Publication Date: 26-APR-04 		Format: Online - approximately 697 words
Delivery: Immediate Online Access

Article Excerpt
In May 2003, the influential Harvard Business Review, published Harvard University professor Nicholas Carr's article, "IT Doesn't Matter." Carr argued that technology is not a strategic asset, but a utility or commodity that must be managed to lower costs and ensure performance. When you are a corporate travel manager and your responsibility is to lower costs and ensure safe and flawless travel for your corporate travelers, it would seem that travel technology is in your "sweet spot" of tools to enhance your performance and achieve your corporation's objectives, If you believe Dr. Carr, understanding and choosing the best technology is a critical success...

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