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Solutions to SMS overload problems.

Publication: Battling Messaging Bottlenecks
Publication Date: 01-APR-05
Format: Online
Delivery: Immediate Online Access

Article Excerpt
The most obvious solution to the problem of any kind of messaging bottleneck is to increase the capacity by investing in bigger machines where the problem is occurring. Since the SMSC is the biggest culprit, it would make sense to buy more SMSCs.

The problem is not typically one of capacity,...

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...however, it is one of unpredictability and occasional huge spikes. Operators are reluctant to invest in expensive boxes just to cope with what amounts to relatively infrequent traffic. This is not a technical problem--as Dror Gonen, senior marketing director at infrastructure company Comverse points out--it is a commercial problem.

"If an operator has 1,000 attempts a day capacity and suddenly needs to support 4,000 because there is a TV voting, do you buy three more SMSCs just to handle the one spike?" he asks. "There are real physical bottlenecks and there are commercial ones. Often, TV is a commercial bottleneck."

Yet this is somewhat simplistic. For one thing, there is a difference between average message capacity and peak message capacity. When peak traffic hits an SMSC, the tendency for messages to retry means that capacity can soon be overloaded. Operators need to understand the commercial issues but also must ensure their technical configuration...

NOTE: All illustrations and photos have been removed from this article.



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Operator strategies., April 01, 2005
Risks of bottlenecks in MMS., April 01, 2005
Advanced messaging systems in intelligent networks., April 01, 2005

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