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Buyers split on pre-trip tool use.

Publication: Business Travel News
Publication Date: 06-NOV-06
Format: Online
Delivery: Immediate Online Access

Article Excerpt
Midmarket business travel buyers are divided on the use of pre-trip approval, as many buyers in the $2 million to $12 million U.S. booked air spending tier are moving away from such practices, while others are embracing such tools. Furthermore, of those who use pre-trip approval, implementation methods vary from forms at the front end to back-office tools.

Just last week, anti-virus software company McAfee, estimated to book about $12 million in U.S. air volume this year, implemented a pre-trip approval process using its expense reporting system, Ariba. An employee puts in a travel authorization request that flows automatically per the approval hierarchy in SAP to the traveler's direct manager. Once the itinerary is approved, a task number is created by the system and the traveler gets an automatically generated e-mail with an authorization number allowing a booking through either an agent or the online booking tool.

Judy Shannon, worldwide strategic sourcing manager, said she opted...



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