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Coming to terms with the new distribution reality.

Article Excerpt
A cool breeze swept over much of the country early this month. Maybe it was the collective sigh of relief in the travel industry after hearing that Sabre and American Airlines had come to terms. We don't know the terms, of course, and we suspect that they may not have come to terms on everything, but at least there was a press release, so life can go back to normal.

Travel agents can still look up fares on global distribution systems that only they know how to read. The corporate travel managers who hire them can look their bosses in the eye and swear that they offer almost any fare in the market. What's a promotional fare, anyway?

The only bad news is that travel management companies are increasing transaction fees by about $2 per trip. "No choice, really," TMCs say. "It's the cost of doing business. It's really not too...

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