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Article Excerpt
It has become increasingly apparent that consumers want greater control over their health care choices and additional transparency in health care costs. Health plans, for the most part, are pleased that consumers will make their own choices, and, at least in theory, manage their own health better. This growing phenomenon is being referred to as consumer-driven health care (CDHC). "This last stretch between concept and reality is by far the most difficult, but at least a workable solution is in sight, according to Richard Soules, director of product marketing for My HealthBank, a CDHC application suite from QCSI.
"From a technology perspective, there are still a few loops that need to be closed," Soules says. "But technology, per se, is not the primary concern right now for plans looking to expand into this area. Before they can even ask about the technology, they need to...
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