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Article Excerpt
While collecting hotel commissions long has been a bane of both corporate travel buyers and travel agencies, a new tool devised by ECommissions Solutions has been developed and implemented in an attempt to expedite commission reconciliation.
The device, known as Kalypso, serves as an end-to-end commission recovery solution. Paul Hoffmann, president of ECS, said that the tool is a way for corporate travel departments, agents and accounting staffs to completely capture hotel segment data, which can be used toward boosting commission recoveries and cutting down on their retrieval time. "One of the biggest challenges is the collection of data of non-ARC accountable documents, such as hotel and car, and the issue of those segments making it into the back office accounting system" Hoffmann said. "Rarely, if ever, does the hotel segment data at the agency or CTD level match or reflect what's in the back office."
While the Airlines Reporting Corp., or ARC, serves as a clearinghouse for air commissions, the hotel...
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