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Buyers using security cos. to track every traveler.

Article Excerpt
A growing number of experienced buyers are pioneering direct relationships with such companies as International SOS and IJet Intelligent Risk Systems instead of relying on the daily reporting mechanisms provided by travel management companies to ensure traveler safety and security.

International SOS, a traveler tracking and medical and security assistance-company, today unveils a full version upgrade of its service, adding such features as a global overview of travelers and situations, new search functions, email alerts and the ability to edit traveler information. The upgrade comes as client demand for customizable systems and regionalized tracking capabilities appears to be rising.

International SOS said it has partnerships with about 90 travel management companies, while IJet said it gathers data from more than 50 TMCs and has partnerships with six: Carlson Wagonlit Travel, Expedia Corporate Travel, Orbitz for Business, Travelocity Business, WorldTravel and, as of last month, Ultramar Travel Management.

Travel management companies have partnered with risk management companies on various levels to offer third-party services in addition to their own tracking tools. Though mega travel agencies have offered traveler-tracking tools with less sophistication than those of security and safety specialists, the megas all appear to be developing them. Carlson Wagonlit Travel plans by midyear to have up to 92 percent of...

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