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Fullerton stresses producer autonomy: agency excels by abandoning bureaucratic model, eliminating middle-management.

Publication: National Underwriter Property & Casualty
Publication Date: 12-SEP-05
Format: Online
Delivery: Immediate Online Access

Article Excerpt
A WISE MAN ONCE SAID THAT if you don't run your job like it's your own business, you will never succeed. At Fullerton & Company Inc., President Timothy J. Nielsen feels that philosophy remains one of the keys to success for the largest privately-held insurance and risk management agency in Oregon today.

"We differentiate ourselves in the marketplace by abandoning the bureaucratic model in favor of greater individual autonomy," Mr. Nielsen explained. "Thus, our company is able to eliminate the middle-management and make each expert consultant the client's single point of contact."

It was this entrepreneurial approach in part, that helped make Portland, Ore.-based Fullerton one of two agencies to earn an "Honorable Mention" in the 200S "National Underwriter Commercial Insurance Agency Of The Year" award program.

Indeed, a Fullerton agent has the ability to choose what line of business to write, what insurance company to place the business with, and what coverage to sell, "Because of our team of staff specialists, we can allow our sales staff to sell a wide range of products." according to Mr. Nielsen.

Apparently such autonomy has contributed...

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