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Travel managers: rise to challenges as roles change.

Publication: Business Travel News
Publication Date: 01-AUG-05 		Format: Online
Delivery: Immediate Online Access

Article Excerpt
It has been an honor to serve as the president and CEO of the National Business Travel Association during a time of recovery and significant change in the industry. Since taking office in 2003, I have watched business travel recover from a slump that began with the downturn of the economy in 2000 and got worse with the terrorist attacks of Sept. 11, 2001. Travel manager members of NBTA have reported growth in their companies' travel expenditures for the last two years, and most indicate the industry has recovered to levels seen before the slump. That's great news for the entire industry.

And, while the...

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