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TMCs not yielding interactive travel field.

Publication: Business Travel News
Publication Date: 19-JAN-04 		Format: Online - approximately 746 words
Delivery: Immediate Online Access

Article Excerpt
Online transactions are revolutionizing the world we do business in and virtually no industry is exempt, most certainly not ours. A global paradigm shift has buffeted the travel sector and the ubiquity of the Internet has permanently changed the scale and scope of corporate travel, which a number of online players now view as a viable and profitable market. While much attention has been paid to the new online entrants, few have taken notice that the traditional players, the travel management companies, are hardly running from what is most definitely not a trend. We at American Express saw this coming more than seven years ago and, in response, have reassessed, retooled...

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