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Online booking still lags in Europe.

Publication: Business Travel News
Publication Date: 06-JUN-05 		Format: Online - approximately 912 words
Delivery: Immediate Online Access

Article Excerpt
Online booking of airline tickets by managed corporate travelers continues to advance in Europe, but the rate of that acceleration and the reasons for it are grounds for industry argument.

Some buyers, travel agency executives and corporate booking tool providers told BTN online booking system penetration and adoption rates are picking up fast. Expedia Corporate Travel, however, said online penetration of European corporate travel remains "in low single figures." Joint managing director for the United Kingdom Mike Bor said the rate of acceleration is falling behind the curve experienced in the United States earlier in the decade. Bor blamed the major travel management companies for the slow uptake, accusing them of discouraging clients from pursuing the online channel because they do not know how to adapt their business model to the lower revenues that it...

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