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Buyers drive maturation of attendee management tech.

Publication: Business Travel News
Publication Date: 17-JAN-05 		Format: Online - approximately 1089 words
Delivery: Immediate Online Access

Article Excerpt
Adopting an attendee management system often is the first milestone for companies installing meeting management technology, said service providers, but the ability of those systems to incorporate new tools--from linking to online booking systems to roommate-matching services--has begun to increase dramatically. This year, tech service providers said they expect integration and functionality developments, as buyers continue to look for ways to use the technology to streamline operations.

Chris Maldonado, registration manager of the global conference group of Deloitte & Touche, said one year ago company planners used two different systems to manage event registration. After a three-month search for a new registration tool, Maldonado decided on Certain Software's Register123 product for its ability to interface with multiple systems and completed implementation in September 2004.

"Having a team that was segmented just did not work. It was not beneficial to the group to have one team working on one set of meetings and the other half of the team working on another," Maldonado...

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