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Leaders set the tone.

Publication: Making it Work
Publication Date: 13-JUL-04 		Format: Online - approximately 643 words
Delivery: Immediate Online Access

Article Excerpt
Much has been written about corporate culture, but I fear that many leaders dismiss those discussions as "soft" stuff. Let us clear the air. By "culture", I mean "expectations about how we work together." Those expectations may be stated or unspoken, consciously learned or passively absorbed in the course of daily life. But regardless of the nature of those expectations, they powerfully shape how our organizations behave, and, consequently, the results our organizations achieve.

As leaders who want to make a meaningful difference in the communities we serve, we are challenged to face up to...

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