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Article Excerpt
Bringing the industry closer to one of its loftiest goals, charge card issuers, payment networks and hotel companies are building relationships to provide electronic folio line item detail to corporate clients, including ConocoPhillips and Rockwell Automation.
During a panel at the National Business Travel Association's annual convention this month in Dallas, representatives from American Express, Visa and MasterCard--the major T&E card networks sans Diners Club--were in agreement on two things: They've been working on relationships with hotel companies to transmit folio data to corporate clients, and the industry most likely will never see all hotel companies electronically transmitting folio.
"We'd all love to give you the level-three data," Rob Sheets, MasterCard vice president of global business development, told a travel buyer during the panel discussion. "We're getting there." The introduction of e-folio was well received at Rockwell Automation. "Travelers sign off on expense reports through our intranet," said Tom Formberg, director of business services. Rockwell uses Concur Technologies' expense system. "The system allows them to identify any items of a personal nature incurred at the hotel and "that they're going to pay separately. The report goes right into Concur for processing. Not only is the tool a timesaver, but it's easy to use. "
Rockwell travelers presently only can take advantage of the service when staying at Hilton-branded hotels--where the company has negotiated rates in place--but Formberg expects more of his firm's preferred hotel partners to get onboard soon.
While the objective of creating a paperless expense reporting...
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