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Walking a tightrope: e-procuring travel. (Op-Ed).

Publication: Business Travel News
Publication Date: 23-JUN-03 		Format: Online - approximately 758 words
Delivery: Immediate Online Access

Article Excerpt
The rapid commoditization of the commercial travel buying process is the result of the convergence of the following:

* Economic conditions depressing travel and making pricing and process costs more of a driver in decision making

* Excess capacity throughout the travel industry. Reduced volume has made suppliers anxious to sell to cover fixed costs.

* Commonly owned Web sites offering multiple options for corporate buyers--in effect, a new form of an online global distribution system for owner suppliers

* Marketing of electronic procurement software for travel services--touted as optimally efficient

* The increasing role of procurement specialists who favor e-procurement based on success with buying commodities--especially those considered relatively fungible

*...

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