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Amex, Orbitz, others articulate voice. (Tech Briefs).

Publication: Business Travel News
Publication Date: 28-APR-03
Format: Online
Delivery: Immediate Online Access

Article Excerpt
There is a buzz again about voice recognition in travel. "We're very interested in digital voice response, or very high quality, intuitive digital voice recognition. It can be used for simple transactions like changes and cancellations," said Pam Arway, executive vice president and general manager for North America corporate...

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