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Article Excerpt
A handful of large, networked limousine and sedan companies are tacking onto the base rate extra fees to offset the increases in fuel and insurance costs. The practice may wreak havoc on unsuspecting travel managers who are just beginning to control this portion of their budgets by consolidating suppliers and going out to bid.
"When you ask for a bid and submit no parameters, the prices between companies are all inconsistent," said Kevin Iwamoto, global air and car supplier manager at Hewlett-Packard, based in Palo Alto, Calif. "Some charge by the roundtrip, some price one way, some include gratuities and some don't add it in."
Iwamoto discovered just how confusing ground transportation pricing could be when he went out to bid last year as part of an initiative to reduce his company's more than 100 suppliers to just four. The process, he said, was akin to "dealing with used-car salesman."
After finding that some of the pricing we negotiated wasn't correct," due to add-ons, he requested flat airport transfer rates from HP's suppliers. "We also asked...
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