Home | Business News | Browse by Publication | B | Business Travel News

Wrong room rates rampant: software targets rate loading in GDSs.

Publication: Business Travel News
Publication Date: 10-MAR-03 		Format: Online
Delivery: Immediate Online Access

Article Excerpt
Travel managers and industry sources told BTN that the perennial rate loading problem has gotten even worse this year. Hotels loaded an estimated 30 percent to 50 percent of 2003 negotiated rates incorrectly into the global distribution systems, according to a vendor that audits hotel programs.

In addition to not finding their negotiated rates at all, or finding them incorrectly loaded, buyers are seeing rates loaded with confusing descriptors that stymie travelers and agents intent on booking the approved rate in the GDSs.

In response to chronic rate loading issues, technology provider Lanyon in January introduced software that confirms for hotels--and buyers--that the correct rates have been pushed through to the GDSs. The goal of the Lanyon approach is similar to existing products by Eclipse Advisors and TRX that provide programwide rate audits and report significant increases in usage this year.

For such buyers as Lisa Bliss, manager of hotel programs for Boeing, rate loading issues grew even more Byzantine in recent months. Besides ensuring that the negotiated rate is present...

View this article FREE - Now for a Limited Time, try Goliath Business News
Free for 3 Days!



More articles from Business Travel News
Fates of Worldspan's sale, GDS regs intertwined., March 24, 2003
Carriers on the brink., March 24, 2003
Deloitte revamps hotel., March 24, 2003
Cotter charts Web rate course. (One-on-One)., March 24, 2003
Ericsson digs EveryFare, AA heaves screen scraper. (News)., March 24, 2003

Looking for additional articles?
Search our database of over 3 million articles.

Looking for more in-depth information on this industry?
Search our complete database of Industry & Market reports by text, subject, publication name or publication date.

About Goliath
Whether you're looking for sales prospects, competitive information, company analysis or best practices in managing your organization, Goliath can help you meet your business needs.

Our extensive business information databases empower business professionals with both the breadth and depth of credible, authoritative information they need to support their business goals. Whether it be strategic planning, sales prospecting, company research or defining management best practices - Goliath is your leading source for accurate information.