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E-checkin eases new TSA rule.

Publication: Business Travel News
Publication Date: 20-JAN-03
Format: Online
Delivery: Immediate Online Access

Article Excerpt
Keen to minimize hassles for their best customers, airlines are scrambling to expand technology-enabled options that provide advance boarding passes in light of the federal government's recently announced procedural changes at the airport.

As part of its effort to eliminate the secondary screening process of random "selectees" at boarding gates and keep all additional screening restricted to the security checkpoints, the Transportation Security Administration by spring is expected to require travelers in all U.S. airports to obtain a boarding pass before approaching the main security lines--even if they are not checking bags.

In addition to expanding self-service kiosks and high-status checkin counters, the Big Six airlines all either recently rolled out an online checkin product or are seeking to have one up and running shortly. Continental and United airlines remain the only two of the six working on a product, and Continental expects a mid-February launch for domestic checkin. United is "evaluating different technologies," said a spokesperson. American Airlines and US Airways last month joined Delta and Northwest airlines in offering the new online option. "This is a product...

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