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Conference centers lure planners W/ high-tech spaces. (Destinations).

Article Excerpt
Technology and booking flexibility are critical to strategies New York City-area conference centers are using to lure Manhattan corporate traffic. Indeed, innovative complete meeting packaging and an acceptance of radically shortened booking windows now are advantages meeting planners can exploit when shopping for the best deal in rural function space.

For example, at four Dolce International sites, president Stephen Goblin emphasized, "We were the first, and are now maybe the only facilities to include LCD projectors as part of the CMP. But that's just part of our all-inclusive package, in which we never let the planner feel he or she is being 'nickel-and-dimed.'"

This, he stressed, means avoiding such highly annoying practices as "never-ending add-ons, in which microphones, white boards, flip charts and dozens of other tools end up as separately billed items. We never do bait and switch," Goblin...

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