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Introduction to PC Troubleshooting
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| Price: |
$99.00 |
| Business Focus: |
Computer Troubleshooting & Networking |
| Instructor: |
Scott Jernigan |
| Course Code: |
trb |
| Delivery Method: |
Instructor-led Online Course |
| Frequently Asked Questions |
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| Course Overview: |
| Don’t spend your hard-earned cash on expensive PC repairs! The vast majority of the problems people experience with their computers are completely avoidable, and most can be solved with nothing more than a few minutes of your time. Intro to PC Troubleshooting takes you step by step through the typical hardware and operating system problems encountered by technicians, teaching troubleshooting techniques to decipher any problem, and giving you the skills you need to solve them. Once you've mastered the basics, the course launches into some of the more advanced and nasty problems that crop up in the PC, teaching you how to diagnose and fix those problems as well! Finally, Intro to PC Troubleshooting shows you how to maintain and optimize a Windows PC. So what are you waiting for? Let's troubleshoot - and fix - some PCs! |
| Instructor Biography: |
| With a Master of Arts degree in Medieval History, Scott Jernigan feels as much at home in the musty archives of London as he does in the warm glow of a computer monitor. Scott teaches A+ Certification and PC hardware classes around the country, including several stints at the FBI Academy in Quantico, VA, Lucent Technologies in Baltimore, MD, and the United Nations in New York City. Scott has also edited numerous computer books, including the best-selling All in One A+ Certification Exam Guide and the Network+ Certification Exam Guide from McGraw-Hill. Practicing what he teaches, Scott is an A+ and Network+ Certified Technician. |
| Course Syllabus: |
| Lesson 1 Syllabus |
Know Your PC |
| Lesson 2 Syllabus |
Under the Hood |
| Lesson 2 Objective |
This lesson covers basic information on the major parts of a PC, cables and connectors, basic PC maintenance, and the care and feeding of printers. |
| Lesson 3 Syllabus |
The Operating Systems |
| Lesson 3 Objective |
This lesson gets you inside the system unit, where you’ll discover the motherboard, CPU, RAM, hard drive, and other key pieces of PC hardware. |
| Lesson 4 Syllabus |
Preparing for Problems |
| Lesson 4 Objective |
This lesson introduces the major PC operating systems, including all modern versions of Windows, and describes the process that the PC goes through each time it starts up. |
| Lesson 5 Syllabus |
Troubleshooting Component Installation Problems |
| Lesson 5 Objective |
This lesson discusses various kinds of data backup and restoration, system recovery methods, and the basics of virus protection. |
| Lesson 6 Syllabus |
Troubleshooting Power Problems |
| Lesson 6 Objective |
This lesson introduces system resources, how they’re assigned to various PC components, and how to intervene when resource conflicts or other installation problems occur. |
| Lesson 7 Syllabus |
Troubleshooting BIOS/CMOS Problems |
| Lesson 7 Objective |
This lesson focuses on the PC’s need for steady electrical power and adequate ventilation, what happens when these needs aren’t met, how to replace a bad power supply, and how to store and dispose of computer equipment responsibly. |
| Lesson 8 Syllabus |
Troubleshooting Boot Problems |
| Lesson 8 Objective |
This lesson explains how to identify, handle, and install system RAM, as well as how to access and navigate CMOS setup, flash the BIOS, and troubleshoot various memory errors. |
| Lesson 9 Syllabus |
Maintaining Your Drives |
| Lesson 9 Objective |
This lesson covers the problems that can arise during the startup and shutdown processes, and how best to resolve them. |
| Lesson 10 Syllabus |
Troubleshooting Drive, Directory and File Problems |
| Lesson 10 Objective |
This lesson describes what a hard drive does, how swap files and disk caching help things run smoothly, and what you can do to keep your hard drive healthy. |
| Lesson 11 Syllabus |
Maximum Windows! Customizing and Optimizing Windows |
| Lesson 11 Objective |
This lesson describes how to get the most from your Windows PC by patching as necessary, tweaking and maintaining the system, and personalizing the Windows interface. |
| Lesson 12 Syllabus |
Troubleshooting Windows General Protection Faults |
| Lesson 12 Objective |
This lesson examines how to isolate, identify, and eliminate common Windows errors, including fatal exception errors and Windows protection errors. |
