Publication Details
High Powered Communication
Price:	$99.00
Business Focus:	Personal Development
Instructor:	MarianTonhouse
Course Code:	hpc
Delivery Method:	Instructor-led Online Course
Frequently Asked Questions

Course Overview:

This course focuses on five critical factors of highly effective communication used by all skilled communicators. You'll discover the fascinating ways these factors influence your interactions with others and you'll explore your own natural communication preferences. Then, you'll learn how to tap into the communication power that lies within you to achieve even greater personal and professional effectiveness. You'll also discover how to reach your peak communication potential by learning how to skillfully project power and precision, manage interpersonal conflict, and minimize stress.

Instructor Biography:

Marian Tonhouse is an accomplished training and development professional with an extensive background in performance management and executive/leadership development. For over 20 years, Marian has designed and taught a wide range of programs for learners in both business and education. She has also written training videos in customer service and neuro-linguistic sales programming. Marian holds a Masters Degree in English from Drake University, is certified in numerous behavioral assessment programs, and is a member of the Association for Psychological Type.

Course Syllabus:
Lesson 1 Syllabus	This first lesson is the starting point of your unforgettable journey through the world of communication. Here you’ll visit vital points throughout the history of communication and learn how this vast and captivating field came to be what it is today. The basis of better communication comes from greater awareness of its history and the distinct impact it has had on people’s lives. You’ll have an opportunity to study this remarkable history of communication today.
Lesson 2 Syllabus	Why do you communicate? Why is it so important to you? In this lesson, you’ll discover some interesting reasons why communication is so crucial to the quality of your everyday life. You’ll also examine the basics of the communication process and explore some of the most challenging obstacles to effective interactions.
Lesson 2 Objective	Identify key events leading up to the concept of communication as we know it today.
Lesson 3 Syllabus	Did you know that within minutes after you were born, you had already heard at least 100 sounds, more than 500 words, and over 2,000 vowels and consonants? And by the time you reached adulthood, you had already acquired a speaking vocabulary of around 50,000 words? Statistics like these show how deeply rooted language and verbal communication have been in your life since the moment of your birth. In this lesson, you’ll learn how language can influence the way you look at the world and the way it looks back at you. You’ll also examine how verbal and nonverbal communications relate to one another and how they differ.
Lesson 3 Objective	Learn the communication process by examining its purpose, its parts, and its challenges.
Lesson 4 Syllabus	Today, you’ll discover some of the most unique ways you express yourself nonverbally. For instance, you’ll learn how your “Hidden Bubble,” the individual space that surrounds you throughout your life, influences your interactions with others. You’ll also study other powerful nonverbal communication behaviors and learn several ways you can manage these behaviors to interact with others more effectively.
Lesson 4 Objective	Recognize the components of verbal communication and how they influence face-to-face communication.
Lesson 5 Syllabus	In this lesson, you will discover the dramatic role that your self-concept plays in how you communicate. By putting self-concept under a microscope, you’ll examine what goes on inside a world that human eyes seldom see. You’ll explore the mysteries of what experts believe your self-concept is, how it works, and ways you can change it to live a richer, more satisfying life.
Lesson 5 Objective	Identify how the different types of nonverbal communication function and impact effective face-to-face communication.
Lesson 6 Syllabus	Today, you’ll study the perception process and how you actually select, organize, and interpret your experiences throughout your life. Then, you’ll look at various perceptual errors that can distort your perception and lead to ineffective interactions. Finally, you’ll learn some very useful ways to manage your perceptions to further improve your communications and relationships with others.
Lesson 6 Objective	Examine the role self-concept plays in communication by examining what it is, how it works, and how to change it.
Lesson 7 Syllabus	This lesson focuses on why men and women often communicate differently. You’ll examine key reasons for gender differences and the important role they play in everyday communication. You’ll also learn valuable techniques to help you minimize misunderstandings that can be caused by these gender differences.
Lesson 7 Objective	Study the key elements of perception, perceptual errors in communication, and ways to improve perception to more effectively communicate.
Lesson 8 Syllabus	In today’s lesson, you’ll examine the fascinating function and nature of listening. You’ll also look at some of the most common barriers to listening. This lesson is also packed with proven ways to greatly improve your listening efficiency. You’ll learn easy-to-use techniques to increase one of your most powerful communication tools: your ability to effectively listen to others.
Lesson 8 Objective	Understand the factors that shape gender, the important role it plays in communication, and ways to reduce gender differences in everyday interactions.
Lesson 9 Syllabus	How much does your personality influence your communication style? In this lesson, you’ll learn how your unique way of thinking, feeling, and behaving dramatically influences your interactions. Once you’ve examined the distinct role your personality plays in your everyday communications, you’ll learn several useful ways to adapt your personality style to more effectively interact with other styles.
Lesson 9 Objective	Learn the listening process by studying its elements, its barriers, and ways to improve it.
Lesson 10 Syllabus	In today’s lesson, you’ll study one of the most fundamental and powerful types of interaction people engage in every day: interpersonal communication. You’ll look at what top communication experts believe are the key stages of how relationships develop and grow. You’ll also closely examine what attracts you to others and how this interpersonal attraction draws you to other people and to develop relationships with them.
Lesson 10 Objective	Explore the role personality plays in communication and how to interact more effectively with different personality styles.
Lesson 11 Syllabus	Conflict can often be your best friend when you handle it correctly and your worst friend when you don’t. In this lesson, you’ll study how conflict impacts your communications and relationships with others and how people use different styles to confront and manage conflict. You’ll also explore methods that communication professionals believe will help you better manage and resolve conflict in your everyday interactions.
Lesson 11 Objective	Examine the nature and function of interpersonal communication, learn how relationships develop and dissolve, and recognize the importance of self-disclosure.
Lesson 12 Syllabus	Your last lesson shows you what stress is, how it works, and how you can use effective communication to skillfully manage the major stressors in your life. By learning the art of positive self-talk, you’ll gain greater control over the way you react to stress. You’ll also learn how to use assertive communication techniques to create open and productive interactions even in the most stressful situations.
Lesson 12 Objective	Study what conflict is, why it occurs, and how to manage it through effective communication.