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Chartered Management Institute: Checklists: Operations and Quality
Click on article title to view & purchase. Articles are sorted by their publication date in reverse chronological order.
Implementing business process re-engineering.(Checklist 008)
June 01, 2006
Managing a crisis.(Checklist 022)
June 01, 2006
Total Quality: mapping a TQM strategy.(total quality management)
June 01, 2006
TQM: getting total quality to work.(total quality management)
June 01, 2006
Managing projects.(Checklist 035)
June 01, 2006
Implementing an effective change programme.(Checklist 040)
June 01, 2006
Setting objectives.(Checklist 052)
June 01, 2006
Health and safety: undertaking a risk assessment.(Checklist 056)
June 01, 2006
A programme for benchmarking.(Checklist 060)
June 01, 2006
Handling complaints.(Checklist 066)
June 01, 2006
Preparing for ISO 9000.(International Organization for Standardization...
March 01, 2006
Writing an invitation to tender.(Checklist 010)
March 01, 2006
Taking action on the environment.(business and environmental liabiliti...
March 01, 2006
Health and safety: managing the process.(Checklist 157)
March 01, 2006
Implementing a service level agreement.(Checklist 007)
February 01, 2006
Using management consulting services effectively.(Checklist 003)
October 01, 2005
Implementing a service level agreement.(Checklist 007)
October 01, 2005
Implementing business process re-engineering.(Checklist 008)
October 01, 2005
Writing an invitation to tender.(Checklist 010)
October 01, 2005
Planning the replacement of software systems.(Checklist 017)
October 01, 2005
Taking action on the environment.(Checklist 019)
October 01, 2005
Not turning a crisis into a disaster.(Checklist 022)
October 01, 2005
Total quality mapping a TQM strategy.(Checklist 029)
October 01, 2005
Total quality: getting TQM to work.(Checklist 030)
October 01, 2005
Managing projects.(Checklist 035)
October 01, 2005
Implementing an effective change programme.(Checklist 040)
October 01, 2005
Internal audit.(Checklist 049)
October 01, 2005
Setting objectives.(Checklist 052)
October 01, 2005
Health and safety: undertaking a risk assessment.(Checklist 056)
October 01, 2005
A programme for benchmarking.(Checklist 060)
October 01, 2005
Handling complaints.(Checklist 066)
October 01, 2005
Deciding whether to outsource.(Checklist 079)
October 01, 2005
Mapping human resource skills.(Checklist 084)
October 01, 2005
Doing business on the internet.(Checklist 099)
October 01, 2005
Disaster planning.(Checklist 100)
October 01, 2005
Setting up an energy management scheme.(Checklist 103)
October 01, 2005
Implementing IT software solutions.(Checklist 147)
October 01, 2005
Stock control.(Checklist 134)
October 01, 2005
Establishing a performance measurement system.(Checklist 129)
October 01, 2005
Preparing for business abroad.(Checklist 124)
October 01, 2005
Six sigma.(Checklist 195)(suggestions for quality management)
October 01, 2005
Health and safety--fire precautions planning.(Checklist 184)(United Ki...
October 01, 2005
Performance management.(Checklist 180)
October 01, 2005
Implementing Best Value.(Checklist 175)(United Kingdom. Local Governme...
October 01, 2005
Supply chain management.(Checklist 172)
October 01, 2005
Preparing for the charter Mark.(Checklist 170)(United Kingdom. Cabinet...
October 01, 2005
Exporting.(Checklist 169)
October 01, 2005
Pursuing business excellence.(Checklist 163)
October 01, 2005
Health and safety: managing the process.(Checklist 157)
October 01, 2005
Implementing the balanced scorecard.(Checklist 154)(suggestions for bu...
October 01, 2005
Effective purchasing.(Checklist 146)
October 01, 2005
Preparing for ISO 9000.(Checklist 004)
October 01, 2005
Call centre management.(Checklist 176)
October 01, 2005
Business continuity planning for telecoms services.(Checklist 151)
October 01, 2005
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