Business Travel News

Click on article title to view & purchase. Articles are sorted by their publication date in reverse chronological order.

Distinguishing service delivery.
November 24, 2003

The science of service: analyzing the elements of quality assurance.
November 24, 2003

SLAs, traveler surveys remain key travel agency service tools.
November 24, 2003

Travel managers want agencies to do more, but not everthing.
November 24, 2003

Air apparent: what corp. buyers, flyers want from carriers.
November 24, 2003

Competition across hotel price points drives service offerings.
November 24, 2003

Car rental cos. raise level of service by acting on observations.
November 24, 2003

Acceptance, staff, replacement trump other card concerns.
November 24, 2003

Back to the business of luxury travel.
November 10, 2003

Cos. to bolster mtg. spend: NBTA survey forecasts 5 percent budget enh...
November 10, 2003

E-agencies poised to enter mtgs. market.
November 10, 2003

Card is first move for small-mtgs. mgmt.: managing meetings at: Pitney...
November 10, 2003

Oneworld jumps into mtgs.
November 10, 2003

European takes SITE reins.
November 10, 2003

PlanSoft reg. service now a Wyndham Perk.
November 10, 2003

Passkey providing Hyatt, Marriott w/ reservations tech.
November 10, 2003

Cendant boosts budget for Biz.
November 10, 2003

New ACTE Prez Garth Jopling sets agenda.
November 10, 2003

Distributors see rebound.
November 10, 2003

Orbitz announces McD's.
November 10, 2003

JetBlue eyes early '04 for Corp. Portal Launch.
November 10, 2003

InterActiveCorp crowding out competitors.
November 10, 2003

TSA steps up efforts to monitor, train screeners.
November 10, 2003

FAA rule to increase route capacity.
November 10, 2003

Hilton studies guests' sleep.
November 10, 2003

CVB: travel is up, crime is down in the big apple.
November 10, 2003